MX Phone: 415.185.8311 or 415.185.8407

US & Canada Phone: 1 (214) 550.4898

Testimonials

Arturo and Marlene, thank you so much! They were excellent in every step of the purchase of our house in SMA. Arturo handled every detail with professionalism, always attentive to inform us of every step, clarify any doubts/questions, and make the process as quick and easy as possible. Thank you for your kindness and dedication to what you do. You really exceeded all our expectations!

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I highly recommend Bryan Townsend for selling your home in San Miguel. He is very professional and knowledgeable about the area. He was spot on about pricing my condo and it sold quickly and for much more than I expected. I can’t express adequately how helpful he was, from getting me through some bureaucratic snafus to housekeeper’s severance pay, among other things. Bryan made the difficult decision to sell my home as stress free as possible. --L. P.

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Over the years, we’ve moved across the U.S. and around the San Francisco Bay Area buying and selling no fewer than six homes. Experience taught us any fool can turn a key, what truly maters is that the real estate agents representing you listen, are competent professionals and “trusted allies”. And that’s exactly what you will get when you work with Arturo Nava and Marlene Rodriguez! First, Marlene and Arturo educated us about San Miguel de Allende, acquainting us with the character and spirit of the different Colonias. Ultimately, this step was a key factor helping us understand where we would be the happiest. The time and care they took assured us that our dynamic duo would translate our requirements into a perfect match. Marlene and Arturo accommodated our schedule, building a relationship with us, and helping us build a short list of potential properties. At the end of our search we were able to craft an offer that was accepted by the sellers. But the most important step was next, Marlene and Arturo guided us thru the closing process. Buying a home in another country can be stressful, we’ve met a lot of expats who have made this journey, many with outrageous experiences. We can't say enough about Arturo and Marlene our team made sure we had none of these. Thank you, Arturo and Marlene you’ve made the whole process a pleasure! -Robert Olszewski and Ramon Espinoza

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We recently sold our home in San Miguel de Allende. We chose Charles Thomas with Realty San Miguel as our agent due to his vast experience and knowledge of the local market as well as his charming personality. Charles took us quickly and seamlessly through the selling process to a successful outcome. We highly recommend Charles to anyone looking to sell a home. Denise and Glan Evans

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"Working with Lilia was very pleasant, she sold my land in 2 weeks, there was always excellent communication. I recommend Lilia, I was very happy working with her" - Kyeong Ok Chung

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We had an amazing experience with Lilia as our realtor. She was a tremendous help to us when we were looking at property while we were still in Ontario, Canada. Up until procession date to when we moved here, she became our property manager (which she still is currently) We were very fortunate to have been able to work with her. She also helped us with our second property. Any questions we had ,she was always ready and prompt to answer. Also helped us with requirements needed with all government agencies. Highly recommend her for all your reality/property needs. We really appreciate you so very much. Brianne and James

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Marlene and Arturo at Realty San Miguel were a tremendous help in finding our new home. They knew a lot about the houses for sale in the area and patiently answered our many questions. Thanks to their guidance and expertise, we were able to navigate the process smoothly and now have a beautiful home in San Miguel de Allende. We're truly grateful for their assistance and highly recommend Marlene and Arturo to anyone looking for a home in the area. Best regards, Familia Shanks

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I highly recommend Eric to others looking to buy a home in San Miguel. From the moment I spoke to Eric on the phone, I knew he was the realtor for me. He was knowledgeable about the various areas in San Miguel and eagerly began compiling listings for us to visit. Eric showed us listings all over the city before we settled on our home in Balcones. Eric loves San Miguel and joyfully shared its history with us as we traversed town both in his car and on foot. He recommended cultural activities and restaurants in addition to showing us listings, which made the house-hunting experience even more enjoyable!

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We used the realtors Marlene and Arturo from SMA Realty to buy our house in San Miguel de Allende. They were able to quickly arrange viewings and answered all of our questions regarding the buying process here. They are very knowledgeable, professional, and honest and guided us through the process. We would not hesitate to use them again as they made our home purchase a reality.

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Eric: I'm going to be very honest, and you were perfect. As a broker and agent of my own agency for 15 years, and a bit of a perfectionist, I was very happy working with you. The truth is, you continue as you work, I think you're on the right track.

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"Alonso Oviedo helped us with the purchase of land in San Miguel. He was always courteous, professional and friendly. He answered all our questions and doubts without delay. He was very helpful since my husband and I live in Texas so he coordinated everything regarding the purchase and closing of the land. He always kept us informed of the process. It was a pleasure meeting him in person and we look forward to working with him in the future!

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We want to thank Paola Juarez for the great support she gave us during the purchase of our property. We appreciate her honesty, experience, and human quality, but above all, we are grateful for her helping us stay calm during those moments of tension that occur in these types of transactions. Due to her effective communication style, she kept us well informed throughout the purchase process. If I had to recommend someone in the real estate field, it would definitely be Paola!

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Brenda Garza made our dreams come true! She did everything she said she would do! She picked us up at our hotel in time. She showed us the 3 properties I wanted to see and showed us 2 more that were similar. After making our decision we were in escrow. We were nervous about wiring 190,000 from Wells Fargo to Citi Bank in New York , but not one problem with escrow or with Brenda. I have purchased 14 houses in California and nothing compared to the professionalism that Brenda Garza and her colleagues showed us. Wow !! Call Brenda Garza for your real estate needs. We have been renting our condo out days at a time at 200 dollars a night. Best investment ever! Can't wait to make SMA our home permanently!

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I highly recommend Alonso as your agent here in San Miguel. He grew up here and is well versed in the nuances of the community and the real estate market. When I was purchasing my property, he looked after every detail, kept me consistently apprised of the required documentation and lastly but not least was a delight to work with.

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I want to express my appreciation to Bryan for his successful effort to sell our house in SMA. Bryan knows the market in SMA very well and gave us good advice on pricing and brought in a consultant that measurably made a difference in redecorating the house to update it to current marketn tastes. Finally, Bryan was always attentive to our questions and requests and helpful in arranging the closure process. Thanks again Bryan!

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I have been extremely thankful to have worked with Realty San Miguel as I navigated the process of buying and selling homes in San Miguel. They instill complete confidence and make the process clear, painless and as stress free as possible. My realtor, Bryan Townsend, has been fantastic through every step of the way. I am extremely grateful for his extensive knowledge of the market and the process as well as his efficiency, responsiveness, wise advice and just all round general support. For me, there is no better team in San Miguel!

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What you want when looking to buy or rent a house/condo/apartment in San Miguel de Allende is a Realtor that is well connected, has long term experience and that you can trust. Realty San Miguel is what you want. Bryan Townsend and his associates made our search, discovery, purchase and our lives very, very easy. Bryan hung in with us and we found, thanks to him, exactly what we wanted at a price that we could afford. He was there every step of the way with information and advice, from the decision all the way through to the closing and after. When the AirBnB we had initially booked sight unseen turned out to be an overpriced mess Bryan's associate Brenda Garza stepped in and found us a spectacular place for less money. She even helped us move in her own car from the disaster to a truly great place. We now think of Bryan, Brenda and everyone else at Realty San Miguel as friends because that is the way we were treated from the very beginning.

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Working with Eric and his team was one of the best real estate experiences. Eric took the time not only to show us homes, but show us the various neighborhoods and explain the pros and cons of each neighborhood. He had a genuine interest in ensuring that are our needs and expectations matched with the neighborhoods we were looking at. The experience never felt like an agent pushing homes on us, but more like visiting an old friend who was showing us around town. Although my wife and I speak Spanish, Eric is fluent in English and this made conversing with him very easy. It was immediately evident that Eric is knowledgeable of the San Miguel market, whether it be a property for business or personal use. My wife and I highly recommend him and his team.

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Dear Alonso. We are infinitely grateful for your support, so that the sale of the house was completed. You are a professional and an excellent salesperson. It was your experience and your natural skills, to carry out this sale. Wish you all the best. You are a person from whom there is much to learn. We wish the best for you and your family. God bless you. Greetings

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"Working with Charles on selling my property was a delight. Since he understood the labor of love I put into designing and building my first home in Mexico, he adeptly aided me in getting a market appraisal and took care of ensuring professional photos showcased all the attributes. His understanding of the perfect buyer for my particular property was also very insightful. From open house to closing, I could not be more pleased and grateful with the way Charles showcased and advocated my property while making it seamless for me. K.M."

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We are very grateful for Marlene and Arturo's help, they were very kind from start to finish during the process of selling our mother's house. When we found out that the will required an extra process to conclude the declaration of heirs, they explained every step of the process as many times as necessary. They advised us on everything necessary related to taxes, in our case we were exempt. They also told us in time that we had to have the RFC ready to sell, they supported us and gave us accurate information to get it in time. We were able to sell the property at a fair price after a negotiation with the buyers who were a foreign couple that does not speak Spanish, thanks to Marlene and Arturo we were able to clarify doubts between both parties about price, closing costs, taxes, appraisals and signing the deed.

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I just wanted to write to let you know what a wonderful agent Marlene is! She has found wonderful tenants for two of my properties in SMA and has been a joy to work with. She's generous with her time, diligent, friendly, and always helpful. I just thought you should know what a gem she is! Best, Kim Slote

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Marlene and Arturo did an excellent job assisting us with the purchase of this property, including dealing effectively with several complications. They stepped up to provide a considerable amount of assistance to the sellers, as the property was inherited and the family needed to overcome several legal hurdles in order to obtain a clear title. But, Marlene and Arturo persevered, and ultimately (after several months) we were able to close and take possession. Thanks to you both! Colleen G. Waring, CIA, CGAP

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Letter of Support and Appreciation for Services Rendered by Ms. Marlene Rodriguez and Mr. Arturo Nava. 1. I am writing this memorandum in support of complimentary services received by Ms. Marlene Rodriguez and Mr. Arturo Nava, as our appointed realtors from March-July 2022. 2. In March 2022, my partner and I set out on a journey to explore real estate options in the San Miguel de Allende area for future retirement home consideration. After multiple failed attempts to reach out to real estate companies to assist in home searches prior to our arrival in San Miguel, we found an enthusiastic, friendly, and extremely helpful Ms. Rodriguez and Mr. Nava who diligently worked around the clock to ensure we had properties that we approved of lined up for our viewing. 3. Marlene and Arturo came to pick us up at our hotel and spent two full days showing us an extensive list of requested properties. Additionally, they showed us around the local area and made our short time available in the area worthwhile. Ultimately, we found a home that we fell in love with and consequently could not consider walking away. We placed an offer, with the help and suggestions of Marlene and Arturo, and eventually settled on a price, closing in July 2022. 4. What we found exceptional about her service was the time and courtesy that Marlene and Arturo spent accommodating our special needs. As foreign home buyers, we had unique challenges. I am an active duty U.S. Military member stationed overseas in Germany. My partner, Javier, lives in Texas. We had a considerate amount of paperwork, including apostle services, international purchasing agreements, and power of attorney paperwork that had to be completed through the assistance of Marlene and Arturo. They never made us feel that we were a burden or a complicated case, as they guided us flawlessly through the process. 5. Upon closing, Marlene and Arturo even went out of their way to assist with finding and linking us up with local services such as utilities, gardeners, and contract workers for renovations. They still check in with us from time to time to see if she can be of assistance. We realize this is above and beyond and we wanted to make sure we recognized the exceptional and thoughtful services that made our dream home purchase a reality. 6. We appreciate all that has been done for us and would not hesitate to recommend Marlene and Arturo, both, as realtors to future home buyers. Thank you. LORI M. TAPLEY COL, AN Chief, Division of Primary Care

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What happens when a sale doesn't go smoothly, and circumstances might force the abandonment of the sale completely? That's when great realtors backed by good companies rise to the occasion. Eric is a great realtor, he is always courteous, responsive, witty and knows his business. He never forced an outcome but did everything in his power to accomplish the sale and seemingly he is never without an option or suggestion. He really cares about his clients and their needs and goes above and beyond when it comes to helping them find a home or property as well as in giving recommendations in the adjustment period after the sale.

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Erick was very kind and attentive to us, I really liked that he took us through different areas of San Miguel to confirm what we really wanted. He gave us very good options. He understood very well what we needed.

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My wife and I recently purchased a fabulous home in San Miguel de Allende. We were beyond blessed to have two amazing agents work with us, Arturo Nava and Marlena Rodriguez. Wow. What a team! Arturo and Marlena were incredibly accommodating, hard working and efficient. They arranged for us to view many properties in a short period of time, answered a barrage of questions, drove us from appointment to appointment, and made great suggestions - like viewing places in the evening as well as in the daytime and taking time out of their busy schedules to make that possible. They worked around the clock to support us every step of the way with the utmost patience, kindness and good humor! We've worked with several real estate agents over many years and have purchased three homes prior to this. Though we've had good agents in the past, we can't say enough about Arturo and Marlena. They listened deeply to our needs, understood our requirements early on, were knowledgeable, professional, kind, and skilled communicators. They made the whole process a pleasure. When we were stressed, as people buying for the first time in another country inevitably are, they talked us through our concerns with compassion and care, patiently explaining each step in the process. If you're looking for agents who will take this journey with you with grace and skill, then look no further; they really are the best! Thank you Arturo and Marlena, we are forever grateful. P.S. We love our new home - it's perfect!

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Eric is the best! Super attentive and aware of the needs and tastes of his customers, as well as having a lot of patience. (Erick) has super good taste so you can trust that what it offers you will be the best. In short, we highly recommend working with him.

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I lived in SMA 15 or so years ago and fell in love with this small, tightly knit community and it became my dream to someday return and own a home here. I found Eric through a realtor's website and reached out to him without anticipating a return call. My budget was tight and not many realtors were willing or wanting to waste their time. Eric returned my email right away and with great enthusiasm. He went out of his way to find me a home in a new development that is within walking distance to the center and has gone above and beyond as a realtor to see me through from start to finish. As a foreigner, it was important for me to find someone I could trust and rely on considering this was a sight-unseen purchase. Eric was always sending me videos of the development and keeping me up to date on everything. I would not trust my purchase with anyone other than Eric and am beyond grateful and blessed that he was there from start to finish. I have investments in a variety of places but working with Eric has been a dream because of his professionalism and dedication to his clients.

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Eric is the best! He went above and beyond to help us find our dream home. We are so happy we found him, and can't wait to move to SMA and perhaps take him and his wife out to dinner to express our gratitude.

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She has been the utmost professional, so decent, kind and rational during the entirety of our stay Always available and a source for information and advice A sounding board, who gave us her opinions and interpretations, no matter the issue We are all so grateful to have had her as agent I want to link her to others who I know are exploring renting or buying in San Miguel -confident they will be as impressed as we have been How lucky for you to have such a gem working with you Thank you Evangelina - we will always be grateful

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It is our immense pleasure to recommend Eric Martinez as a real estate agent for any individual or family searching for the ideal home for their unique situation in San Miguel de Allende. Eric had a couple of initial meetings with us while we were still in Canada and took diligent notes regarding our specific needs as well as our budgetary limitations. He is highly knowledgeable in the SMA area, he knows it like the back of his hand and made excellent use of our time without wasting our time with homes that were out of our price range or not in line with our needs. We found Eric to be a highly attentive agent, almost as if we were his only customer, although we know that was not the case. He returned all phone calls and emails the same day. We never felt neglected or unimportant ever.

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Leaving Canada, to make Mexico our new home was not an easy decision, and it was an important feeling that Eric was there to help and guide us to move forward! All agents need to make money, but what is very important is the feeling you will get dealing with Eric, as he has passion and energy within to help first.

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It wasn't easy coming to the decision to sell our family house in Mexico. When we were ready Realty San Miguel was chosen to list the property. Charles Thomas became our representative, a nice man, thorough, experienced and very pleasant. He was always attentive to our requests guiding us to the closing, a bitter sweet ending -selling, but by all accounts a success. Gracias Charles and to Realty San Miguel.

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Many thanks, we're eternally grateful for your super efficient professional assistance yet again.

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Working with Charles has been an absolute pleasure. My partner and I reside in different countries and it was clear he would be unable to be present at the closing. Thanks to Charles’ research, we were able to obtain a Power of Attorney at the Mexican Consulate in his home country in order for me to sign the closing papers for him. Had Charles not been so diligent, it might have been quite a different story. I found him to be thorough, very responsive, and a joy to work with - this has been the smoothest deal I have ever taken part in, and as a real estate professional here in the US, that’s saying something!

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It’s always wise to select the best person for the job and when it comes to real estate Charles Thomas is the agent to have represent you. When I purchased my home Charles represented the seller and it was in that setting I was introduced to him and his company San Miguel Realty. I observed the professional attention and genuine care he showed the very elderly couple which was not only impressive but unusual in a turn and burn profession. Always measured, extremely polite and completely knowledgeable on all things real estate you’ll find Charles to above all the rest. As an American who’s resided in Mexico for many years he offers a command for the language but more than that, years of experience with a reputation as the best of the best in a small town of casual and overnight real estate agents. When I elected to sell my home I was naturally inclined to use the agent that served me in buying my home but there was no doubt I would be best served to have Charles Thomas handle and represent me. I was grateful to have him hold my hand from our first meeting to the final closing which was all managed smoothly and without a hitch. By fitting me in between Thanksgiving and Christmas holidays my closing was swift and complete within two weeks and monies were in my US bank in less than 24 hours. I’m not sure any real estate agent, American or Mexican, could have handled the negotiation and final closing as efficiently, effortlessly and expertly as Charles Thomas. I can’t say enough about the company San Miguel Realty but I will forever sing the praises of the only agent I can recommend to handle your needs as an American in Mexico. If your plan is to buy or sell a home in San Miguel, don’t give it another thought, Charles Thomas is the best and safest bet!

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We have had the opportunity to work with Charles Thomas from Realty San Miguel twice in the last 3 years. First in February 2016, when he was the listing agent of the home we eventually purchased and, more recently, as the listing agent for the same house that we were now in the market to sell. His level of attentiveness, market awareness, follow up and general demeanor has been exemplary. We couldn’t have been more pleased with the results of his service. We highly recommend his services to anyone looking to purchase a permanent home, second home or rental property here in San Miguel de Allende. You will not be disappointed. Thank you, Charles, Stephen and Julia Brink

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It was a great pleasure working with Reality San Miguel and Charles Thomas to sell my house in San Miguel. I have a vivid imagination but I cannot imagine a better reality experience. From deciding on the price, through the beautiful photos on the website, to the sheer professional expertise that let me know the state of play as my property was shown and the swift and smooth final closing meeting, everything was handled with care, attention to detail and competence. Charles went out of his way to make sure I understood the process every step of the way and responded rapidly to all my questions, including my after hours emails. Perhaps best of all from a seller's point of view, the house sold quickly and to lovely people.

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It was a pleasure working with Realty San Miguel and specifically Bryan Townsend. I think I might go down in history as having one of the most complicated house closings and lots of last minutes snafus. Let me say that Bryan handled it ALL with respect, integrity and clear communication. Since this was a long distance transaction it was important that I be kept in the loop. Bryan did an excellent job of that. His clear, straight forward communication skills made the process go smoothly. I knew what to expect. With each unexpected turn of events he kept up his optimism that we would see this through to the end and he was correct. We also had some complicated paperwork that needed to be completed and Bryan made sure I knew how to handle it all stateside. ​​ We were anxious to sell and he found us the perfect buyer. It was a success!

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If you are looking for a real estate agent in San Miguel, I would highly recommend Charles Thomas. He is a true professional, and even other realtors in town were impressed when I told them who I was working with. Plus he's very personable and fun and I enjoyed spending time with him every step of the way. I always felt that Charles was on top of the process, alerting me in advance so that everything flowed smoothly. Charles' knowledge and many years of experience, meant I could relax, trusting he had everything under control. I felt we were a team and that he had my best interest at heart, both in finding the perfect house for me, and advising me to start the bidding lower than I would have, which really impressed me! Because of Charles' banking background, he was extremely helpful when it came to that part of the process, as well. And thanks to Charles, I did find an amazing, gorgeous home, in my price range! Charles, you're the best!

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When we first decided to look for a home in San Miguel we sent an email to Realty San MIguel and Charles Thomas responded. From the very beginning he was receptive to our interest and made himself readily available to view a variety of properties in the area. He was very honest and open to offering suggestions on other properties that he thought might also meet our needs. Once our property was decided upon, he remained vigilant and kept us apprised throughout the entire process until closing. He was always professional and responsive. We would recommend his services to anyone looking for the ideal home in the San Miguel area.

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My fiancé and I came to SMA three years ago and fell in love with it. We looked at houses and just loved the architecture of the cobble stoned streets, beautiful murals on the street walls, and friendly environment. We met a realtor, Bryan Townsend, that showed us many beautiful homes until we found one that we purchased on the spot. He has guided us step by step, since Mexico does have a different process of buying than the states. Not only has he provided excellent service, he has become a good friend.

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We would like to recommend Charles Thomas to anyone thinking of buying a home in San Miguel. He was always thoughtful and professional. His told us what we needed to hear, which was not always what we wanted to hear. We worked with Charles for six months during our move and his patience is unbelievable. If he thought a property we showed interest in was not for us he would tell us and explain why. Buying a home in a foreign country can be an intimidating process and Charles took most of the stress away with his willingness to answer any and all questions in a very timely manner. In our years of buying homes I believe this is the only time we did not have at least a few cross words with our realtor. We consider Charles a friend and would not consider using anyone else for any future real estate needs. Neither should anyone reading this.

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I Just want to say what a pleasure this was working with you Charles, it´s always great to work with a true professional.

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Charles Thomas came highly recommended and after talking with him, i gained a great deal of confidence in his marketing strategies and as well as the general way that he conducted business. The sale had higher-than-usual level of complexity but Charles navigated the issues with calm and professionalism. I was handling the sale from Canada so I REALLY appreciated Charles´highly efficient communication with me - emails and phone callswere always promptly returned! My house sold within a week of being listed (a highly unusual situation in SMA) and virtually at the asking price! Working with Charles Thomas was both a personal plesure and a major business success.

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Since we were selling our home remotely from the US, we were extremely pleased that Charles could explain the process and all the ins and outs of selling a property internationally as he helped us every step of the way. Everything went as smoothly and as quickly as we could have hoped for. We really appreciate the attention to detail Charles put into listing our property as he really got into the shoes of potential buyers and made suggestions to improve the property's appeal. He also did a great job of communicating along the way, giving us feedback from buyers and other agents. We plan to work with Charles and Realty San Miguel again in the future. Thanks!"

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I just want to thank you again, Gloria, for all your help this week. I know I presented you with a difficult problem, finding a rental for me under the terms/schedule that I had. I am very, very happy with the house that I ended up renting in Los Frailes. I think it is going to work out just great when I get there in February. Throughout the process, I felt like you were consistently looking out for my interests, which I very much appreciate. I will certainly recommend your services to anyone I know in the future who needs a realtor in San Miguel.

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“From the first day I got in contact with Bryan Townsend of Realty San Miguel, I was very pleased to see how efficient, honest, knowledgeable he was. I had been listing my house for a long time, and from the moment I signed with Realty San Miguel and worked with Bryan it all went smooth and in a positive way. The house sold after only 4-5 months period. The most important issue for me was to have constant and good communication, since I was abroad after signing the contract. And I could not be more pleased to get a constant response, either through email or phone. It made all the difference. Everything went as planned. Bryan is very reliable, efficient, honest and responsible. It made a difference to work with him from day one. Through the entire process I can only say it was a positive atmosphere, honest, determined, very informative and great in communicating. I highly recommend him. Sincerely"

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It was a really good experience working with Charles Thomas. He quickly narrowed down "things we wanted" in a home. A great listener, professional, patient, sense of humor and provided resources. Charles is not only our real estate agent but is now a good friend. Thank you for all your hard work Charles.

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Honesty, professionalism, attentiveness and efficiency are rare to be found all in one professional, not only in the real estate industry but any industry, and that is what I found in Eduardo Mora from Realty San Miguel. This is the first time out of many real estate transactions I have done in San Miguel, that I can say I am fully satisfied with the service of a realtor/agency. Thank you Eduardo/Realty San Miguel.

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I wish to thank Charles Thomas publicly for his pleasant and highly competent care of the real estate end of settling my sister Elena's estate in SMA. Elena became disabled well before her tragic passing and frankly, her house and property suffered from her lack of ability to care for it. Charles and two of Elena's trusted friends were able to restore her home to salable condition quickly and inexpensi vely. Despite a few roadblocks created by selling the home now owned by US citizen heirs, not only did the sale go off well but a fair price was obtained. I will always be grateful to Charles for his assistance in my families' time of need. Ritchie C. Shoemaker MD

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Charles Thomas was an absolute delight to work with as I was trying to find a home to buy in San Miguel de Allende. I had been introduced to Charles by a friend during a trip to San Miguel last spring. Although I wasn't quite ready to buy a home at that time, Charles generously introduced me to a number of neighborhoods and showed me homes that he thought would interest me. When I was ready to seriously start looking at homes, I was in California, so worked with him via the web and email to try to find a home that would meet my long list of criteria. Charles always responded to my communication promptly and professionally as I sent him requests about homes I would find on various websites. He is an excellent listener and I felt he truly understood what I was looking for. When I found just the right home, Charles was available to answer all my questions, and expedite the process without one glitch. I highly recommend Charles to anyone looking for an honest, reliable, professional, knowledgeable -and fun- realtor.

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I was very lucky when receiving a recommendation to use the services of Bryan Townsend, an agent with San Miguel Realty, as I wished to sell my condo. From the beginning to the closing he gave me the utmost feeling of confidence and I knew that I was in professional hands. Bryan’s communication was excellent and he kept me informed in a timely manner, including week-ends. I was very appreciative of his legal knowledge and guidance. Bryan Townsend acted as my Power of Attorney on my behalf and the transaction went very smoothly. I highly recommend Bryan as an agent for selling or buying.

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Charles Thomas saved us so much money! We fell in love with a property that was not only beyond our budget but also priced far above Charles' assessment of the property's current market value. We were tempted to offer more than we wanted to pay, but Charles convinced us to make a lower offer and his strategy worked! We are now the proud owners of the house we so desperately wanted, and we're using the cash we saved on the purchase price to make a few improvements to the house. In addition to being a shrewd negotiator and strategist, Charles also has a great eye for aesthetics. Most of the modifications we are making to the house were his great ideas! We are very proud to recommend him.

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We would like to express our sincere gratitude and appreciation for the real estate service that we have received by your agent Charles Thomas during our brief visit to San Miguel de Allende. Charles promised us in an introductory meeting at your office that he would do his upmost to turn our desire to own a house in SMA into reality….and he delivered. With his help and personal guidance we were able to buy our Dream House. Working with Charles was easy and effortless, never having to apologize for asking too many questions. He worked tirelessly to make sure that we viewed all the homes in San Miguel which fit our price range and criteria, while also accommodating our limited timeframe. We never felt pressured by Charles to make an offer on a property before leaving San Miguel. When we finally decided to put an offer on the perfect place that fitted our needs, he worked with us in a timely manner to make sure that all the necessary paperwork was completed before we had to leave the city. Once back home in Canada,Charles worked tirelessly in San Miguel to complete the process with and for us, never leaving anything to worry about. Charles put us in touch with a Property Manager and an Insurance Agent to make sure our home would be properly managed until we will finally arrive in San Miguel ourselves. We feel that having someone like Charles Thomas representing your real estate firm is a huge asset to your company. One would be hard pressed to find more professionalism, dedication and never wavering work ethics than Charles displayed. We would HIGHLY RECOMMEND Charles Thomas to anyone wanting “First Class Service” in finding a home in San Miguel de Allende. Gracias Debra y Andreas

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"You won't find another agent as professional, effective and as dedicated to your goals as Charles and you probably won't find a nicer person either. Working with Charles on several projects and transactions over the years has been an absolute pleasure. In our dealings with Charles he has been thorough, organized and always anticipated what needed to happen next so that things always went smoothly. I recommend Charles wholeheartedly to anyone looking to buy or sell a home in San Miguel." - E.M.

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Dear Eduardo: My wife Paty and I would like to thank you for the excellent job you did on helping us find and buy our new home in San Miguel de Allende. From the first day when you gave us a tour to show us the different neighborhoods and point out the different aspects of each one of them, then showing us the right properties for our budget, and finally your guidance trough the purchasing process. We love our new home; once again thank you.

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A few years ago my husband and I bought a lot in San Miguel with the thought of building a house there someday. Circumstances changed and we decided to sell it through Bryan Townsend and Realty San Miguel. Even though it took a couple of years to get it sold, Bryan Townsend and his agency never gave up on it, despite it being a rather small lot with little buyer interest. Bryan guided us through the entire process patiently, including consulting with the notario when needed, and always looked out for our interest and advised us accordingly. Bryan also accepted a Power of Attorney to act on our behalf for the closing. My husband and I are very happy with the service of Bryan Townsend and Realty San Miguel, and would recommend them highly. Sincerely, Laipeng and Patrick Spagnoletti Maine, USA

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My husband and I would like to recommend our Real Estate Agent, Charles Thomas to anyone who may be looking for real estate in San Miguel de Allende. We had the most pleasant experience with him. Although very professional we had a very personable time with him. His knowledge of the city and the real estate in our price range was wonderful. We feel his follow thru was right on. He answered all our questions and helped us with necessary professionals we needed before and after closing. We will be happy to recommend him to our friends and family. Not only do we have an excellent Realtor we feel we have made a great friend in Charles.

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As it turns out, listing my house with Joseph Lown at Realty San Miguel was the best thing I could have done. Joseph is the most personable, unflappable, diplomatic, hard-working, well-connected agent in this town; and that’s saying a lot considering the competition. In a few months he showed my house on numerous occasions ( often several times in one week); got me three offers, the third offer was very close to my listing price. I am truly grateful for the advice he gave me and for the attention he gave to every detail throughout the process. I always felt that I was in competent hands. I always felt that Joseph had my best interests at heart. And busy as he is, Joseph always returned phone calls and emails in a timely, courteous manner! Joseph did not consider his work done when we signed the sales contract. He walked me through challenging financial arrangements, set up appointments and even accompanied me to my bankers. In fact, his professionalism was so respected and admired by my buyer that the buyer requested that Joseph represent us both at the closing….more work for Joseph for no additional commission, but Joseph carried it off with exceptional ease and grace. I cannot imagine a better agent for either selling a property or looking for a property to buy. He’s a true gentleman. Sincerely, J.M.

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My husband and I worked with Bryan Townsend to find a home in San Miguel and he was the perfect person to work with. Even though we told him that we were only considering buying at this point, he treated us as if we were committed buyers. He drove us all over San Miguel, showing us the flavor of the different neighborhoods and giving us invaluable information. He not only showed us the types of homes that fit our criteria but also, for comparison, some that didn’t. This was wonderful because it moved us from what we thought we wanted to what we really wanted -- which turned out to be a bit different. And, lo and behold, on the second day we found our perfect home! We continued to look at some others with Bryan, just to make sure, but we soon told him this was the one. From that point on Bryan worked hard for us to get the best deal and made the process easier than we could have imagined. If you are thinking of buying a home in San Miguel, Bryan will support you each step of the way and will make the experience an enjoyable one.

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I have nothing but praise for Jessica. From the very first day, she was professional, friendly, helpful and always willing to go out of her way to accommodate my needs. I wasn't present in San Miguel but I could trust that she will be in control and act in my best interest. She was always responsive and prompt in communication with me. She was knowledgeable about the market and prospective buyers, as well as the laws. Even though my house was on the market for over two years, I felt that Jessica was working hard to find a buyer for me and I felt confident that she would. She also handled the closing very efficiently and professionally. Last, but not least, she comes across as very caring, considerate and calm person, it was a pleasure to work with her. I already recommended her to a friend in San Miguel. Thank you,

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Dear Philip We have not had the pleasure of knowing you personally rather than the kind comments from our realtor and now dear friend Jessica. A couple of days after the deal finally closed the house of Llano 36 located in the area of "La Palmita" We want to tell briefly the experience we had for about 6 weeks in the company of Jessica. From the first moment we met Jessica was a pleasure to start this process in search of the house of our dreams ... then we could feel we were in excellent hands and that if indeed attain our goal, but the really valuable is that we knew that we would make it with the company of Jessica, stress free, happily, it was fun and rewarding .. San Miguel met a lot of nice all sides of this beautiful city, all kinds of possibilities but that if always under the sharp eye and Jessi certain that before long was able to decipher and understand where pointed our needs and our spirit. Jessi has a great style full of patience and care, attentive and friendly ... few houses are no longer saw any proposals or mailed but always with personal notes of observations because she chose for us, always with a special and personalized treatment. We are first-timers in the way of purchasing property and thanks to this cute friend we experience this extraordinary adventure .. we also know that she is part of a great team, we know that you all were aware of our adventure, and so we're very grateful with Jessi and the whole family of Realty.!

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In my business career I have earned a reputation for being hard to please. I demand honesty, patience, a strong work ethic, competence, and a pleasant outlook and attitude. Jessica demonstrated all of these traits as she successfully marketed our condo in El Encanto. The result was a very satisfactory outcome for us, and we are most appreciative. We would strongly recommend your firm, and Jessica in particular, to anyone wanting to buy or sell property in San Miguel. I would like to congratulate you for having an agent of such high quality, and wish you continued success. Sincerely, Mike Dodd

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I highly recommend Charles Thomas to anyone looking for a home in San Miguel De Allende. Charles has not only helped me, but has also been the agent of choice for some of my close friends and family. One of Charles possesses is his ability to pick properties the most impressive qualities that are best suited to one's specifications for style and price. Charles takes the time out of his busy schedule to interact and understand his clients. He seems to create a clear picture of each person's lifestyle needs and then finds the perfect properties. He is a complete professional when it comes to correspondence via telephone, email and face to face. Charles has also answered tricky questions regarding financing, Mexico real estate laws, tax laws, cost of construction and remodeling issues. In addition, Charles has been a long time resident of San Miguel and is a well-respected, friendly and very well liked person within the community. It has been a joy to have Charles by my side while making such an important decision as to buy a home in San Miguel.

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I’ve known Charles personally and professionally for over 20 years, both in the US and in San Miguel de Allende, Mexico. Charles’ business acumen as well as his social expertise and extensive knowledge of San Miguel will facilitate a wonderful experience with each client to help find the perfect home to fit their needs.

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I've known Charles Thomas professionally for almost 30 years, first in his executive career in the San Francisco Bay Area, and then as a real estate agent in San Miguel de Allende. Charles brings an unsurpassed level of excellence to everything he undertakes. He is committed to providing top notch customer service, and in a business where integrity is everything, his honesty is unwavering. At the same time Charles is an incredible people person, balancing almost an old world charm with modern day savvy. He is not just an agent interested in closing a deal, but an advocate for his clients working to ensure that they find a place that truly suits their needs. Charles Thomas absorbs any stress of the transaction, allowing his clients to enjoy the pleasures and wonder of obtaining their new home.

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"My experience with Mr. Bryan Townsend of Realty San Miguel is one of great satisfaction. Mr. Townsend was friendly, prompt, efficient, patient, and responded to my questions with knowledgeable answers. I would enthusiastically endorse San Miguel Realty to anyone interested in purchasing property in that area.

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Dealing with" Realty " and more so with Philip Hardcastle was simple and efficient. His quiet and understated approach to buying and selling property is great contort during the process . I especially appreciated his punctuality and his willingness to help in all the aspects of the sale. Thank you again.

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Bryan was our real estate agent for 1 & a half years and sold our house this past September. Bryan was 100% professional and did everything possible to sell our house in this very difficult economy. We would recommend him highly to anyone who needs a superb real estate agent in San Miguel. Again, "Thank you Bryan for all your hard work". Jerry & Dieter

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Having been a real estate agent in the U.S. I was impressed by the professionalism that Bryan showed from start to finish. Evelyn Chisolm

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Phil’s knowledge of construction costs, properties and real estate law provide a Vendor and Purchaser with exactly the information they need to know in order to make a comfortable and informed decision. N.B.

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I was very much the accidental co-shopper for a house in SM. What transformed the experience from one of acute reluctance to one of confidence was Philip Hardcastle. One just knows when one has lucked into the right person for the job. The informative ads in the local paper steered us in his direction and when I met him, it was immediately apparent that he was trustworthy and knowledgeable and that if a house were to be bought, it would be through him. He knows his stuff and is quick to point out the positive features of a house as well as its weaknesses. It was a huge relief to know that I would have the benefit not only of his experience in construction but also his familiarity with the steps involved in a legal transaction. That, combined with an integrity and openness and helpfulness that inspires trust, made the search for and purchase of a house an easeful and even pleasurable experience. His support staff was equally helpful so I without hesitation recommend Philip and his team to anyone. Marcia Webster Abrosimova

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Philip's in-depth knowledge of the San Miguel real estate market was invaluable in helping us find the perfect home that truly matched our requirements. Both he and his staff were patient, informative, and genuinely interested in working with us from our initial contact through closing. We have recommended him to friends (who have subsequently purchased with Philip's guidance), and would encourage anyone looking to buy or build in San Miguel to use his services. Sondra & Chuck Friedman

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Philip helped us sell some property recently and we are extremely grateful for his assistance. It was a complicated deal and without his incredible organizational and diplomatic skills we'd probably still be in the middle of it! He is smart and conscientious and knows how Mexico works. Nick Power and Penelope Haskew

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Philip represented us in the purchase of our country property. Even though he came in at the last minute, he got up to speed on a complicated situation very quickly, and did a great job of protecting our interests. He is smart, efficient, resourceful and honest--and a genuinely nice person to boot. We recommend him highly. Doug and Glenda Robinson

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I recently sold my house in San Miguel. My realtor, Bryan Townsend of Realty San Miguel, was very helpful to me. He's very professional and understands what's involved. He was able to usher me through the maze of house-selling, which I had never done before, even in my absence from san miguel. He gave me great advice when I needed it and handled the myriad of loose ends without a hitch. I cannot recommend him highly enough. Teresa Major

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Philip Hardcastle was tireless and invaluable in helping me purchase a property in San Miguel de Allende (2007). Since the market is not as organized as elsewhere (no Realtors database or central listing service) I was impressed by how often Philip covers the terrain, notices signs of change, and stops to talk with so many folks to keep his detailed market knowledge very current. From years of developing construction projects in the USA and Asia, and now in San Miguel, he has: - the experience to judge a property's construction, - personal knowledge of how much things cost in San Miguel, and - the cultural awareness to work with folks anywhere. Philip has worked very well indeed with some awfully useful folks, from Licenciados to craftsmen, vendors and service personnel. This is incredibly helpful during the sale, through the closing, and even more so afterwards. I am fluent in Spanish and have heard first-hand the warm regard with which he is held by everyone who has worked with him in San Miguel. As a result, I have sought and followed his advice in many matters. I am delighted to recommend Philip Hardcastle most highly, without any reservations whatsoever. David McClintock

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I was shocked how fast Phil sold my house. He always called before he came and got close to what I wanted and more than I expected. It was a pleasure working with him and if I ever sell my new house (not a chance) I'd call Phil. Daniel Rueffert

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I recently completed a transaction with Realty San Miguel. I worked with Jessica Avendaño. She is truly a professional and a lovely human being. The process was forthright, honest, and speedy. I felt in good, solid hands throughout the entire sale and remain very pleased. Thank you so much! Teresa Shepro

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We had a very good experience working with Philip and Marisol. When showing us properties, Marisol took time to find out about us and what we were looking for, and if she didn't have the answer to a question she got back to us promptly. Philip was extremely helpful in explaining the ins and outs of Mexican real estate transactions. Much more than other realtors we have used over the years, Philip puts himself in the client's shoes. It was so nice to work with someone who did not seem motivated purely by self-interest. He clearly understands the needs of both parties, which we believe has a lot to do with his success in this business. We would recommend San Miguel Realty without hesitation. Julie

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I wasn't thinking of buying a house in San Miguel, but saw an ad in Atención and requested a showing out of general curiousity. Jessica Avendaño showed me the property and in one meeting understood enough about me to then show me a perfect dream house to suit my personality the following week. She then competently guided me through all the steps needed to make that home my own with great efficiency, knowledge and professionalism. I was comfortable even with the unfamiliar process and contracts because she has a special knowledge of the local people, customs and business practices as well as a remarkable ability in English and knowledge of U.S. business practices. It was reassuring too, to have the expertise of Philip Hardcastle available for second opinions and technical questions. It is obvious when you meet him that he is a valuable resource to have in a Real Estate transaction. The whole team was constantly available, responsive and reliable. In my years of selling Real Estate on the pricey West Side of Los Angeles, I have not seen a better organization or agent than Realty San Miguel and Jessica Avendaño and I would not do Real Estate in San Miguel without them. I can honestly say that it was a pleasure to work with them and I am certain that they will be wonderful for you, too. Laurel de Leo

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I’ve just bought my first home in San Miguel with the help of Philip Hardcastle of Terrenos Y Casas San Miguel. I would describe myself as skeptical and a bit curmudgeonly based on my age and previous experiences with Real Estate folks in the U.S. But this experience with Philip has been the best ever. I recommend Terrenos Y Casas San Miguel wholeheartedly. If you are looking for straight talk, responsiveness, and honesty, you need look no further. Billy Parker

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Through Philip, we found our ideal place in SMA. We have complete trust in Philip. He is an excellent listener, has infinite patience, and takes time to help with those pesky details that surface when buying property in another country. He always answers his phone, ready to assist. We felt that Philip gave us realistic and accurate information, and wasn’t afraid to share his own experiences and helpful suggestions. We enjoyed working with Philip, and would work with him again. He receives our highest recommendation. PJ and AV

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I have been in the real estate business full time for 25 years. I have owned my own business for 18 of those years. Most all of my expertise is in development, leasing and management of class "A" properties. In this specialized line of business, experience, knowledge, service and persistence play a huge role in the success of a business professional. Recently, Philip handled a particularly difficult sales transaction for myself and 3 other buyers on 4 contiguous rural parcels. The sales transactions were unusually time sensitive, both for the sellers and buyers. There were numerous issues which needed clarifaction through many different contacts and authorities. Philip handled the vast amount of information necessary to close the sales by communicating effectively between buyers, sellers, contractors and authorities while addressing and resolving issues in a timely manner. If you are buying, selling or looking for a developer, I believe you would find Philip to be one of the most capable and finest professionals to handle your real estate needs. J.A. LANKFORD

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We highly recomend Edgar as a very professional person. He was on time on every appointment, patient, and he looked exactly the property that we wanted, even the price! He directed us on this business way and adviced all the advantages and disadvantages on each property. Hopefully you have more people as him. We´re too grateful! Paulina Couttolenc De Cabeza

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Philip, we want to thank you for all of the assistance you have given us during our new adventure in San Miguel de Allende. Your quick perception of the type of properties that we would like saved us many hours of tramping through homes, and eliminated the need to wander through narrow streets trying to find places to park. In the short time we had to spend with you both in May, and subsequently when we purchased in November, you were a fountain of knowledge while we both had hundreds of questions. Lo siento if we didn’t give you ample time to complete a sentence or thought! During the following days after the offer was accepted, while we were wrapping up escrow on our home in the states and you were working the legal aspect here in SMA, your quick e-mail updates and responses were welcomed. If that wasn’t enough, up through 2 weeks after our arrival, you are still acting as our information center. Please be sure we have a few of your cards in hand, as whenever we have the opportunity, we will certainly recommend you highly. You and your staff are to be commended as our experience has been above and beyond normal. Jim & Kathy Machir

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I just wish to express my satisfaction with the service of Realty San Miguel on the sale of my home in Calle Marte. Within 3 weeks of the listing of my house by Gloria Farias one of the agents, there was a firm offer. After the offer and acceptance, the closing could have been very soon, but I was in the U.S at the time, and so the closing took place after my return. Everything went off without a hitch. I will recommend Realty San Miguel to anyone for their real estate needs. Many Thanks. Samuel Williams

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Philip Hardcastle was referred to us as an honest, hardworking broker who followed through when needed. We showed Philip our condo, he thought he had a buyer in mind and three days later, after a number of phone calls, we were under contract. Bravo Philip… Jean Mos & David Margolis

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After meeting several real estate agents in San Miguel, we decided to work with Bryan Townsend from Realty San Miguel. Bryan and the team at Realty San Miguel were the most helpful and responsive to our needs. He worked successfully through his contacts and with our wishes in mind to find us the ideal home in less than three weeks. We were thrilled with his work ethic and his quick response to our endless questions and emails. Bryan helped sooth our nerves and remained a partner throughout the process. We worked with Bryan both face-to-face and from a distance and both ways he had our complete confidence. Without a doubt I would recommend Bryan and his company to anyone interested in finding the perfect property in San Miguel. Michaela and Jaafar Yasin.

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I first met Philip Hardcastle’s wife before I met him. The first time I met Philip was when he brought a woman to see the house. I showed both of them the house as neither had seen it before. That visit changed my life. The woman bought my house. I think the most valuable virtue of Philip is that he is honest and fair to both parties. He made sure for both of us that everything was in order and totally legal. He responded whenever I needed help. He was present and there for both of us from beginning to end. I also felt he genuinely cared for my welfare. I had no doubts about him following through with the whole process. So all went well and in harmony. I am grateful to have met him and lucky that he turned out to be the agent for me. Sincerely Christina Sol

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When I was ready to put my home up for sale, neighbors and friends highly recommended Philip Hardcastle's agency as being honest, knowledgeable, and sincere in their efforts in representing your property. So I signed with them, as an exclusive listing, and never thought twice about giving my listing to additional agencies. I truly lucked out in having Ms. Jessica as my agent! As a non-Spanish speaking American, I found Jessica to be adept at interfacing with both the Mexican and American communities, a quality not all agents possess. Her enthusiasm for living in San Miguel was evident and her professional demeanor was appreciated. She served as my Power of Attorney when my home sold, and she was totally competent in handling the complicated legalities. What else can I say....Realty San Miguel made the whole process much easier, and pleasant, than it would normally have been. Linda Lawrence

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I am happy to say that my husband and I feel very privileged that we were in the excellent hands of Edgar Cancino when we bought our villa last year. We never had a problem and Edgar kept us informed of the progress of the building during the months we were not in Mexico. If we ever know anyone who is looking at real estate in the San Miguel area, without hesitation we would refer them to Edgar. Sincerely Rosemary and Robert Cooke

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We want to thank you for successfully guiding us through the somewhat complicated process of buying our condo in San Miguel. You were the dream realtor! We never felt pressured one way or the other when you were showing us several properties; you always were able to show us possible solutions to problems we were finding with the individual houses we were being shown. When we left San Miguel to return to our home, before the official closing, we felt confident you would represent our interests as well as those of the sellers fairly. We would recommend you highly to either buyers or sellers of property in San Miguel De Allende. Thanks also to your assistant Lucero for her very capable and professional help. We now own our home in San Miguel De Allende. George and Grace Sutton

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I found that working with Phil was a pleasure....totally objective, helpful, and with a great attention to detail...no loose ends....I highly recommend him! Dick & Janet A

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It was very refreshing and immediately reassuring to get such realistic and objective advice from you about buying in San Miguel de Allende. You were generous with your local knowledge of property and construction and your pro-active guidance through the buying process will always be remembered and appreciated. I have no reservation about recommending your services. Michael

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We are delighted to write a testimonial for Bryan Townsend. Mr. Townsend has represented us in real estate transactions for the past four years and has proven himself to be honest, determined, informative, hard working and helpful in those transactions. He goes above and beyond the call of duty. His knowledge of Mexican real estate law is prodigious and his knowledge of the language and who's who in town is invaluable. We have been extremely pleased with Mr. Townsend's work and can recommend him without reservation.

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It was a delight to work with Philip. He showed initiative, creativity and ability to put together a good deal. His professionalism and honesty are beyond reproach. He sold our house after having the listing for only two months. We would not hesitate to recommend him to other sellers or buyers... in fact we already have! Stew Hammer and Al Lanier

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I had a very good experience looking for the house I would call home in San Miguel, with the help of the charming and intelligent mother/daughter team of Gloria and Jessica. Their patience was endless and we became good friends as they tried to understand my needs and just what I was looking for in a home. I never felt pressured and looked forward to our daily meetings, often for the pleasure of their company. Philip Hardcastle is fortunate to have them as members of his team of professionals. Diana Deiss

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His knowledge of Mexican real estate law is prodigious and his knowledge of the language and who’s who in town is invaluable.

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We loved working with Jessica. She knew half the people in town and even the most obscure streets, plus she seemed tireless in showing both RSM listings as well as all of the others we asked for. She worked very well with the other realtors who accompanied us to their listings. Her English is about flawless, and I also appreciated speaking Spanish with her and her “coaching.” We enjoyed Gloria, who seemed to be the most plugged in woman in town. We loved being able to also work with Philip. His knowledge of the business, buildings and structures, laws and key people were invaluable to us in processing our transaction. The recommendation we received from friends for him was absolutely correct. If it weren’t for Philip, Jessica, Gloria, Lucero and RSM, we would not be home owners in SMA today. We are just delighted with the ease of the process, not to mention with our new home. Wendy Weber & Jim Knoch

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Since the onset we had excellent service starting with Nancy who came to see and list and photograph the properties. She gave us a great deal of input and then followed up by promoting our properties with incredible ads in the Atencion as well as giving us online coverage. Then Philip, who understands construction, contributed his vast knowledge and professionalism when evaluating the quality of the construction and its market value. In as much as the actual sale, Jessica found the right client for our house and the right house for her client. She was very thorough with processing the sale and following up with all the sales details for both buyer and seller. She is incredibly efficient and patient." All in all, you are a very service oriented group. Thank you for all your valuable assistance

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We have been in the business of building for many years and one of the most difficult things to find in this business is a realty company that you can depend on. You are among the very few.

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